The availability of data and applications is absolutely critical to the success of businesses. In the event that there is downtime for these types of things, it can result in huge losses in a matter of minutes. Data recovery time is something that businesses spend a lot of time and resources on. It is important to understand what drives this recovery time and what can make the difference between data and applications being down for a few minutes, a few hours, or a few days.
Server Recovery Time
The server that the application and data is on has to be up and running for them to be available to end users. In the event that a company does not have an instantaneous back-up ready to go, one of the biggest factors affecting cloud recovery time is; how fast can that server be backed up? Some servers can take 24-hours or longer to fully recovery and be fully functional again.
Appropriate Personnel Ready At All Times
When a server goes down, in many cases, it is not going to appropriately just fix itself on its own. Key personnel in an organization are going to have to be ready to act and get the ball rolling. Companies that do not have multiple people who can handle disaster recovery situations, could be in big trouble if a key individuals ends up being on vacation and/or they are unavailable.
How Updated is the Disaster Recovery Plan?
Every company needs to have a disaster recovery plan in place. These drive the necessary steps to get a cloud server back up and running in the event that something goes wrong. A disaster recovery plan that is not laid out properly, has not been recently tested, and is not up-to-date, can really impact recovery time.
Time to Get Back-Ups Ready for Business
One of the ways in which companies often combat server downtime is with back-ups. A common problem with this though, is that it takes time for the back-ups to be ready to go. On top of that, if the data is real-time, the back-ups may not be updated in a mirrored fashion with the actual server. Back-up data has to be uploaded and configured in such a way that it can be used in a live business environment, acting as the new main mission critical data that the business is going to function off of. This takes time, which impacts recovery time for the business.
Obtaining New or Replacement Equipment
If the event that a critical piece of equipment has failed entirely, it is going to need to be replaced. Obtaining that equipment and then installing it so that it can be configured to run in your business environment is going to take time. The availability of such equipment and the configuration needed will dictate the recovery span.
The end game with data and applications that are critical to your business is to have them available at all times. Understanding what affects recovery time will help you gauge expectations and plan accordingly, in the event downtime occurred. Ensuring Service Level Agreements (SLAs) are in place and are to your liking will also provide a peace of mind in terms of how quickly your critical data and applications can and will be recovered.